Order Information

Orders may be placed online, by phone, or mail.
To purchase by phone contact us at (888) 614-7175.
Mail orders: Unearth Malee, 1326 Monte Vista Avenue, Suite 2, Claremont CA 91786
All orders will be processed as soon as possible and shipped out within 3-5 business days. We will contact you in the event that there is a delay.

Shipping Policy

Our preferred shipping method is United States Postal Service, Priority or First Class Mail. Orders are processed and shipped out within 3-5 business days.  Currently we offer a flat rate shipping charge of $6.95.  Our rates are subject to change according to the current USPS rate.

For our shipping supplies, we try our best to reuse packaging received from our suppliers. Otherwise shipping supplies are either provided by the USPS (flat rate envelopes and boxes) or are manufactured of recycled material.

Important UPDATE for OUR CUSTOMERS IN CANADA:
Due to the labour dispute at Canada Post, we will not be able to ensure delivery on shipments sent out past the last ship dates suggested by Canada Post. Consult the Canada Post strike updates page to view the last day to ensure delivery for each shipping service.
Visit the Canada Post press page for other news related to the strike: www.canadapost.ca/web/en/pages/aboutus/mediacentre/default.page 

Payment Options

Currently we accept Visa, Mastercard, Discover, and American Express all through a Paypal checkout system. Paypal accounts are not required for checkout. We also accept personal checks, and money orders. Please mail to:Unearth Malee, 1326 Monte Vista Avenue, Suite 2, Claremont CA 91786

Returns

Prior to shipping we inspect all packages to ensure that items are sent with care. If any item is damaged during shipment, please contact us within 30 days and we will gladly offer a replacement. Due to the nature of the product we cannot accept returns. Customer satisfaction has always been very important to us; please contact us with any issues concerning your order.

Wholesale

If you would like to receive information about carrying Unearth Malee products, please contact us at iris@unearthmalee.com.